#Yelowers: Bernina Gate

Tradition and avant-garde, the key to success in the hospitality industry

To renew, to grow, to undertake, are the keys to success. But if we also combine the avant-garde and evolution with tradition, then success is even greater. This is the result of combining the traditional flavors of Puerta Bernina with the quality and service of Yelow.

Since 1930, Puerta Bernina has been a reference in Granada’s pastry and bakery industry. Its famous products such as the Torta Alhambra, the Cordobesas or the Vienas, its typical cakes or novelties such as the Yogurt Ice Cream, have made this chain of coffee shops experience an accelerated expansion process since 2012. And that is why we are so pleased to be part of the growth of the traditional Puerta Bernina coffee shops in Granada.

A benchmark in the bakery sector, which are being renovated to give a more modern look to their facilities and make them more competitive in terms of capacity and surface area. Traditional coffee shops that are committed to giving a more careful, avant-garde image that allows them to offer a better service and experience to their customers.

The confidence that comes from experience

In just five years they have managed to set up in nine strategic points in Granada, such as Calle Alhóndiga, Gran Vía, Centro Comercial Nevada, and this latest opening in Puerta Real, for which they have counted on Yelow.

First of all, carefully chosen furniture, adapted to the space, designed to create the perfect ambiance and make each establishment a cozy corner for Puerta Bernina’s clients. Secondly, the kitchenware. High-quality, practical, designer utensils and accessories, designed to be useful and resistant in a cafeteria of Puerta Bernina’s style.

Undoubtedly, we have dedicated a lot of love to this project. Because the trust (and subsequent satisfaction) of our clients is our greatest success. In the words of their Financial and Human Resources Director, Mónica Giménez, for them it is essential to “to have strong suppliers, who transmit confidence and security”.. It is also important for us that clients with such a long history as Puerta Bernina rely on our comprehensive consulting services to cover all their needs.

Just as Puerta Bernina is characterized by good customer service and quality of treatment, our customer service goes beyond that. Both for them and for us “after-sales service is very important”.. Both for possible incidents that may arise, for which we attend to them effectively and quickly, as well as for the proposal of suggestions for improvement on our part.

We are left with a very sweet taste in our mouths after another very special success story, the results of which we show you in the following video. Don’t hesitate to stop by!